In order to maintain a successful transaction between us and our clients, our Campaign Refund Policy is as stated;
- What we render/sell here are digital products/services (downloadable products & Arranged Digital Masterclass) referred to as "My Campaigns".
- Note that, Immediately after making your payment, a download button is set at your screen for you to download your item(s)/product(s) (for downloadable services), or/and a masterclass invite link is automatically sent to you (for tutorial campaigns).
- Due to this fact, our company can not make a refund because there is no way for you to return what you have already downloaded/Tutorial Invite link sent.
On the other hand, we can refund on some given situation. These circumstances are as follows;
- When a downloaded service/product is completely not usable. At most times, we try to fix the issue with the downloaded product but once the fix is not successful, we will automatically grant your refund request.
Our support team is available 24/7, if you have any question or need help in downloading our digital products/services purchased on the website, please don’t hesitate to contact us.